1. How much is postage and packing?
We offer free delivery to the UK mainland on all orders! Please use the shopping cart to find out the exact postage rate to your location. Add your items to your basket, then click on your location from the drop down list - this will show the postage cost, services available and total price.
2. How is my item posted?
The smaller OMP products are sent by Royal Mail Tracked. We use Parcel Force 24/48hr services in the UK, Euro Priority service to Europe and Scheduled service to worldwide destinations for larger or high value items. Roll cages and larger items are sent by a specialist courier who does charge us more for this service. We have online tracking facilities and proof of delivery receipts for courier deliveries, so you can be sure exactly where your order is at all times in transit.
3. How is my item packed?
Your item is treated with great care and attention, most OMP products are boxed, and then bagged, and all larger items are protected by strong boxes. Smaller Items are bubble wrapped where necessary.
4. What should I do when the courier delivers my item?
This is very important! Before signing for your delivery off the courier, please check the box and contents to ensure they are not damaged. If they show any possible sign of damage please sign for the delivery as "damaged" or "unchecked". If you later discover your item has been damaged by the courier but you did not sign for it as damaged, then we cannot make a claim off the courier for the damaged goods. When you sign for the delivery, you are signing for as "accepted in good condition".
Royal Mail 24 Tracked - Suitable for small orders. Delivery time approximately 1 to 2 days in the UK.
Royal Mail Airmail Standard - Suitable for sending small low value items to international destinations. Western Europe within 3 working days, Eastern Europe within 5 working days and the rest of the world in 5 to 7 working days. This service is not trackable.
Royal Mail International Tracked - Suitable for sending small items to international destinations that require proof of delivery. This service provides a signature on delivery with online delivery confirmation for some destinations. Tracking in the UK and in some overseas destinations. Compensation for loss or damage up to the item value.
Parcelforce Express 24 (UK) - Suitable for sending items on a guaranteed next day service to mainland UK. This service is trackable and insured with online delivery confirmation. Compensation for loss or damage up to the item value.
Parcelforce Express 48 LARGE (UK) - Suitable for sending larger items such as seats, roll cages, sumpguards, which are outside the size limits for standard Parcelforce Express 24. This service offers a 2 day delivery to the UK mainland. As per Express 24 it is fully tracked from collection to delivery
Parcelforce Global Priority - This service offers the perfect balance between speed and price with delivery from 3 working days to Europe and major destinations worldwide. For your piece of mind it is fully tracked with named confirmation of delivery for European and major worldwide destinations.